Whether you're an existing customer in need of assistance or a visitor exploring our services, our support team is just a message away.
Live Chat Support (For logged-in Customers)
If you're a registered client, Station Owner, or Contributor, you can also access our live chat directly through MarineTraffic
To start a conversation:
1. Log in to your account.
2. Click on the Support option on the left pane toolbar.
3. Select the "Ask a question" option.
Once the Live Chat window opens, you can send us a message anytime.
In addition to starting a new conversation in the Live Chat Window, you can also view your recent messages with the Support team or browse Help Center resources using the “Search for Help” option.
Email Support
For any inquiries, questions, or assistance, feel free to reach out to us at:
[email protected]
Note on phone support
We don’t offer phone support, as chat and email let us respond faster and keep everything in one place for you.