Introducing the ability to reorder columns of the mail list in horizontal mode to your preferred order

Added a print preference to hide the recipient list (To, Cc, Bcc) when printing emails. More information here: https://support.marinetraffic.com/en/articles/17045783-show-recipient-list-when-printing

Resolved an issue where live feed filters using quoted, multi-word search terms could show different results in real-time updates than on page load

Resolved an issue where the attachment panel did not expand to use available space, requiring extra scrolling to see all items

Resolved an issue where the map marker for a vessel did not update after selecting a different vessel from search results

Resolved an issue where some email attachments did not appear in MT Inbox despite being present in the original email

Introducing a compact mode for the mail list: enable it from the mail list options to see more emails at a glance with a denser sidebar view

Improved scrolling performance in the email list, especially for mailboxes with a large number of emails

Resolved an issue where clicking a mailto link while already signed in to MT Inbox showed an error instead of opening the email composer

Updated vessel information feed with more accurate and timely data

Resolved an issue where cancelling a scheduled email caused the UI to freeze

Resolved an issue where search queries containing a hyphen returned incorrect results

Resolved an issue where Reply All did not include the original email content for emails where the user was @mentioned

Resolved an issue where the live feed list in Preferences could not be scrolled when the list was long

Resolved an issue where AIS information was missing for certain vessels in the vessel lookup

Resolved an issue where forwarding an offline email containing multiple inline images failed to send

Resolved an issue where pasting pre-formatted content into the email composer would collapse line breaks and lose whitespace structure

Resolved an issue where the reply composer selected an incorrect From address for users with access to multiple mailboxes

Resolved an issue where subfolder permissions could incorrectly inherit roles from parent folders

Resolved an issue where numbered lists in composed emails appeared differently for recipients

Resolved an issue where historical AIS track was not rendered in vessel details

Resolved an issue where keyboard shortcut labels were not displayed correctly on Windows

Resolved an issue where emails with large attachments occasionally failed to send

Resolved an issue where draft emails with attachments could intermittently fail to save

Resolved an issue where replies to certain Outlook-imported emails were not threaded correctly

Pausing of offline sync now supported

Resolved an issue where the email date and reference number format was inconsistent between mobile and web

Resolved an issue where numbered bullet points were rendered incorrectly

Resolved an issue where the wrong email content could be displayed when opening an email

Resolved an issue where Reply All loaded an incorrect recipient list or email body

Resolved an issue where previewing a password-protected attachment showed a blank screen instead of prompting for a password

Added inline shortcut combinations within right click context menu

Word (.docx) and Excel (.xlsx) attachments now include a built-in preview option as a fallback if the online viewer fails to load

Resolved an issue where bookmark does not show the bookmarked email in the email list

Resolved an issue where email content does not wrap within the email window

Resolved an issue where assignments were not updated live when assignment notification is disabled

Resolved an issue where line breaks were not preserved in email body content

Offline mode: enable it in Settings to access your emails even when you're offline

The order of mailboxes from the web app is now automatically applied in the mobile app

Mobile push notifications now show the sender's name in the notification heading instead of "MT Inbox"

Custom keyboard shortcuts now support tag assignment

Resolved an issue where tab notifications were not working intermittently

Resolved an issue where inline images were not displayed correctly when multiple email attachments shared the same filename

Resolved an issue where the rule engine would re-file emails after a user had manually unfiled them

Resolved an issue where S/MIME signed email content was not handled correctly

Resolved an issue where emails could show a reply indicator and reply activity for replies you don't have access to.

Resolved an issue where messages may appeared with gaps in My Workspace folders, requiring a browser refresh to display all messages

Introducing a new Preference > Shortcuts page to allow users to view all shortcuts available in MTI and manage custom shortcuts.
More information here

Updated the notification banner that appears when an email contains a large number of embedded images to show "This email contains multiple embedded images. View full content"

Resolved an issue where selecting a contact during email composition could display the wrong name in the "To" field. This occurred when multiple contacts shared the same email address - the system would sometimes show a different contact's name. The correct display name is now shown consistently.

User defined shortcuts: Set up shortcut keys for assigning and unassigning email to user via Preferences → Shortcuts. Support Article for keyboard shortcuts here.

Added message ID to message grid in horizontal view, right-click the message grid headers to toggle the display of the Message ID column.

Lookup Ship feature now opens the AIS Information tab by default instead of Vessel Specifications

Resolved an issue where the mailbox context menu was partially blocked in the side panel

Resolved an issue where inserting a template removed portions of email content

Resolved an issue where emails were not removed from the Hide Filed view after being filed

Resolved an issue where unfiling an email from Trigonal always removed the Trigonal tag, regardless of how many times the email had been filed

Resolved an issue where the Send button became unresponsive while drafts were being auto-saved

Resolved an issue causing empty space to appear above the keyboard

Added support for the Source Sans Pro font

You can now re-arrange the order of your mailboxes within Mail Activity by dragging their sort order in the list. Your custom sort order will automatically sync across the Inbox, Outbox, Drafts, and Sent. Help Article here

Resolved a validation error that prevented new mailboxes from being added.

Fixed a navigation issue in the Company contact view to ensure all Department and Person records load correctly.

Resolved issue where send now option was not available

Resolved issue where mailbox colour setting was not applied correctly

Tags are now case-insensitive. Duplicate tags (from different casing) will be merged automatically

Improved local caching to better refresh outdated data

You can now set a “Send As” address per user in mailbox settings

Improved performance for EWS mailbox polling

Resolved an issue where tabbing through fields in the composer skipped the subject line

Resolved incorrect folder display when using “Right-click → File to folder”

Resolved an issue where partial tag searches sometimes returned incomplete results

Strengthen validation checks for creating Outlook calendar events

Tags must now contain a minimum of 3 characters so that they can be searched for

The previous “Add tags in comment” permission is now “Add tags”, and includes permission to add tags from both comments and email list

SoftSHIP integration is now accessed via right clicking on an email instead of at the top filter pane

Resolved issue where calendar events before 08:00 AM were wrongly created

Resolved issue where folder list collapses unexpectedly after editing folder rules

Resolved issue where local drafts were not deleted after the draft has been sent
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The “Include existing emails” option when creating new folders now includes emails from the past 60 days only. This update improves performance and ensures a faster, more reliable experience. Additional enhancements are planned, including the ability to select from predefined date ranges for more flexible and consistent results.

Resolved issue where users see the option to delete shared contact groups without permission assigned

Resolved issue where email selection on grid is hidden when opening email preview in the side panel

Resolved issue where inline images were not displaying properly after forwarding it

Resolved issue where inline images were displayed as attachments instead

Resolved issue where contact groups were not displaying contacts correctly in email composer

Resolved issue with special characters not showing correctly in email content

Resolved issue where incorrect display name was shown in email composer when selecting an email address that has multiple contacts attached
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Update proxy URL to support inline image attachment for SG region

Resolved issue with missing notifications when network is restored

Resolved issue where send-as email address is not displayed when composing an email
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Resolved issue with BCC addresses not displaying in drafts

Resolved issue where delete button was visible despite not having permissions

Resolved issue where users with add tags permission were unable to add tags on message list

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Modified new spacebar behaviour to mark as read + move up/down instead

Signature field now clears automatically when creating new signatures

Resolved issue with not being able to preview some eml attachments

Added a toggle in vertical ellipsis menu to display or hide the email recipient information in vertical mode

Added more spacebar behaviours: move up/down and mark as read

Drafts are now saved locally to prevent loss when the network goes offline.

Clicking on Mail Activity in the navigation menu now updates unread counts across all mailboxes

Resolved issue where scrolling emails with keyboard shifted the entire grid

Resolved issue with “colour selected rows” button in mail box colour preferences not toggling on mailbox colours for the selected rows

Resolved issue where bcc information was visible in the email preview

Resolved issue in Calendar where a deselecting a mailbox does not remove its events from the calendar view

Resolved issue in Calendar where the timezone selected for an event was not saved

Resolved issue where the mailbox colour indicator was not displayed in the mailbox column in horizontal mode

Resolved multiple issue relating to creating calendar events
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Toggle row colours for individual mailboxes

Admins can assign email deletion rights to roles

Updated vertical mode UI for better readability

Added group by date in vertical mode

Resolved issue with duplicated tabs

Resolved issue with missing table lines when composing an email

New keyboard shortcut to mark email as spam, enable it in Settings > Preferences > Shortcuts

New rule to mark inbound emails as spam automatically, set it up in Settings > Rules

New font added - Source Sans Pro

Added support for attachment names containing special characters

Resolved issue with multi tag filters

Resolved issue where email drafts are lost due to unstable network connection

New table formatting tools - cell colours and auto fit

Resolved issues with copied content not pasting correctly into Inbox

Resolved issue with transmission delay not counting down correctly

Resolved issue with unread status not syncing with Mobile app

Resolved issue with unread status not syncing with WebApp

Resolved issue with downloading JSON files

Resolved issue where users can be mentioned twice (they can’t!)

Resolved issue where discarding a draft also crashes the app

Resolved issue where tapping on notifications does not open the app correctly

Resolved issue with auto-capitalisation not working
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Improved Table Formatting Support - Tables copied and pasted from different sources now retain their original formatting. Resizing or editing a table will no longer cause unexpected format changes, making it easier to work with imported tables.

Auto-Tagging with User-Defined Rules - Auto-tagging rules now display timely in the message list, ensuring tags are consistently visible and applied as expected without needing to refresh.

Resolve an issue where users are unable to select date range for searches beyond January 2020

Fix an issue with mail subscriptions not reflecting correctly after change

Copy paste issues from MTI to MS Word causes formatting inconsistency

Added hyperlink support for email address format in the message body

Fix issue where lines are seen at the bottom of the email

Resolve issue with error “The email is being processed by another process. Please try again in a few seconds” when sending messages”
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Messaged marked as hidden does not show up in search results

Setting for mobile notifications keeps prompting if disabled

Allow users to edit the contact groups in bulk

Create hyperlinks for email addresses on the message body

Allow users to expand the To, Cc and Bcc field in the Select Contacts modal

Fix Navigation Menu to show additional options when you right-click on a folder

Allow users to edit the contact groups in bulk

Fixed an issue where messages arrive in duplicates

Add more events to trigger saving drafts automatically

Resolved issue with <cur> “cursor position” variable on Templates

Timestamps on the Message Tile and Message header shows different timezone

Emails not showing in the message list until a refresh ( User Preference: New messages append at the bottom of the list)

Setting message body to PLAIN or HTML will persist on the next composed message
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App Switcher in the navigation menu to launch different Kpler products such as Commodities, Marine Traffic, Inbox and Developers Portal

Fixed message display gaps for users with reverse chronological mail sorting preferences

Resolved formatting issues in mail merge when using copy-pasted content

Addressed the problem where the message list sorting reverted after performing a quick search

Resolved issues with adding a tag folder condition under Defined Search

Corrected calendar invite error triggered by using ‘&’ in the subject line

Removed inconsistent exclamation (!) indicators from live feed and tab labels

Ensured draft messages are saved properly, even when the user is logged out

Fixed error message “Already Assigned” when assigning multiple messages at once

Unread messages may show as gaps in the list after leaving MarineTraffic Inbox overnight or for long periods

Inline images are shown as a broken attachment in some messages

When composing a message, some departments or companies you choose under the To, Cc, or Bcc fields do not show the grouped emails/contacts

Searching in the Contacts module will show the first matched contact when pressing ENTER instead of showing ALL RESULTS

Added the Trebuchet font

Message Editor version upgrade

Calendar event reminders are triggered earlier than scheduled

Using forward messages as attachments causes the email to appear in duplicates as file attachments

Filtered search should clear once a user clears the Quick search

Date range filter updates ( eg. Replace the label Date within to “Today”, “Last Week”, “From 01-Jun to 08-Jun”)

Support for symbols in filters similar to Quick Search (e.g. “ “(quotation marks to indicate exact match”, + “to indicate AND logic”)

Search using quotation marks (“ “) for multiple terms will default to an OR search between search terms

Mail Activity does not update if users click on Ships on the Navigation menu and come back to the message list

Formatting issue: Some emails with a message body appear as clickable links incorrectly

Has attachments filter does not work along with Quick search OR Advanced search

Search terms with quotation marks return a timeout error

Search results between Quick search and Filter search are aligned

Search results should be consistent based on the Default Search method on Quick search and Filter search ( Exact Match, Contains OR, Contains AND)

Date range filter showing more results than the chosen dates

Improve number format support for Click-to-Call functionality on the Mobile app

Calendar invites persist on the screen when you move between messages

Unable to create repeating calendar events

Cannot select a calendar when adding a new event

Mobile app doesn't show the strike-through format in the message body correctly in some messages

Mobile app persists a message "Allow paste" even though nothing is being copied to the recipient fields

Share function(To include Photo/File attachments from iOS gallery) is not working with iOS 18