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Mobile Pro Plan - FAQ

Find answers to frequently asked questions on the mobile pro plan

Written by Charles Bozik

Question

What happened to my previous mobile plan (Starter, Weather, Nautical, Density)?

Answer

As part of the ongoing evolution of MarineTraffic a new single plan has been introduced called the Mobile Pro Plan. This new plan combines features of all the previous plans, in addition to improving the app’s performance and overall fluidity and focusing on the core features our users love most.
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Note: Please be aware that Mobile App Pro plan is separate from Online plans on the web. Online web plans features do not carry over to the mobile version.



​ Question
If I subscribe to Mobile Pro, will the features be available on the website version too?
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Answer
Please note that the mobile app subscription is exclusive to the mobile app and cannot be used in the web platform. This means that you have access to the features only on the mobile app.
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Note: With every Enterprise online plan, you automatically get Mobile Pro free of charge for the duration of your contract.
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Question

As a Mobile pro subscriber, do I lose access to features I previously paid for?

Answer

No, as a paying user you will be automatically entitled on the Mobile Pro Plan and be able to receive all of the features that you are used to experiencing. Starter plan, weather maps, nautical maps user have all moved to Mobile Pro Plan

However, the Density plan has been decommissioned during 2025 and users have been informed that the plan will no longer exist and this feature no longer works within the mobile app.


Question

I bought a lifetime plan on my mobile app— what does this transition to the new app mean for me?

Answer

If you purchased the mobile app before 2019 with a one-time payment, it means you’ve been with us for a long time—thank you for your loyalty!

As a result, we’ve automatically moved you to our new Loyalty Plan, which includes the features you originally paid for.

Below, you can find the list of paid features included in the Loyalty Plan.

Loyalty Plan features:

  • Detailed vessel & port data

    • Advanced information for vessels including port calls, manufacturing details. Advanced port data including expected arrivals and departures.

  • Weather

    • Stay ahead with wind speed and direction forecast.

  • Fleets

    • Group, track, visualise and share the vessels that matter to you up to 5 vessels.

  • Voyage past track

    • Watch historical vessel routes.


Question

Why am I being asked to upgrade if I already paid before?

Answer

Our new Mobile Pro plan is an all in one offer that includes more features than any of our previous plans combined.

The new price reflects the level of services within the new plan.


Question

What happens if I don’t upgrade right now?

Answer

You will receive access to the new app until the end of your current subscription period, plus a grace period that will allow you some more time to experience all the new features.

If you choose not to renew your plan with MarineTraffic at the end of your subscription period, you will still be able to access the app for free and use basic vessel tracking.


Question

What is included within the free version of the app?

Answer

With the free version, you are able to:

  • Access the map and search for vessels using terrestrial and roaming AIS only. Please note that some vessel positions may be unavailable or not fully accurate.

  • View basic vessel and port details.

  • Create and track a fleet of up to 5 vessels.


Question

Is Mobile Pro replacing all previous plans?

Answer

In addition to improving the app’s performance and overall fluidity and focusing on the core features our users love most, we’ve introduced a brand-new plan: the Mobile Pro Plan.

All users who had an active subscription on the legacy app will automatically benefit from the new Mobile Pro Plan until their subscription end date, plus an additional 3 weeks.


Question

Does my old plan auto-renew?

Answer

No, you will need to opt into renewing into the new Mobile Pro Plan.


Question

When do I need to take action by?

Answer

Your current subscription will expire, at which point you will need to choose to opt into the new Mobile Pro Plan or continue as a free user.


Question

What features are included in the Mobile Pro plan?

Answer

Mobile Pro Plan features:

  • Global vessel tracking

    • Receive the latest vessel positions from satellite, roaming and terrestrial AIS

  • Detailed vessel & port data

    • Advanced information for vessels including port calls, manufacturing details and ownership. Advanced port data including expected arrivals and departures

  • Weather

    • Stay ahead with wind speed and direction 7 days forecast, wind bars and Waves

  • Fleets

    • Group, track, visualise and share the vessels that matter to you up to 20 vessels

  • Past track

    • Watch historical vessel events combined with weather conditions

  • Nautical maps

    • Locations of berths, dry docks, terminals and more, within ports. Pilotage information such as sea bed, sea marks and landmarks as well as depths of water and heights of land
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  • Voyage planner

    • The Voyage Planner tool helps you estimate and measure the transit time, distance and route of a vessel across single or multi-leg journeys.

  • Augmented reality

    • point your camera at any vessel to instantly see its full profile. Identify any vessel around you


Question

How does the new plan compare to previous plans?

Answer

The new version includes satellite AIS sources and Nautical maps, previously unavailable

It also improves the core features our users love most, including map performance and app fluidity.

Additionally, all workflows have been simplified to make the app easier to navigate.


Question

Where can I see my current subscription and expiration date?

Answer

Within your Account page on the app.


Question

How do I cancel my Mobile App subscription?

Answer

  1. Open the MarineTraffic app and tap your profile icon to open your account menu.

  2. Tap your plan card (e.g. "Mobile Pro Plan") to open the plan details page.

  3. Scroll down to the bottom of that page.

  4. Tap Cancel Subscription.

This will redirect you to your device's app store subscription management page, where the cancellation is handled directly by Apple (App Store) or Google (Play Store).


​Additionally, if you are using an iOS device:

Once redirected, you'll land in your Apple subscriptions page. Tap MarineTraffic, then tap Cancel Subscription and confirm. Your access will continue until the end of the current billing period.

You can also manage this directly at any time via: Settings → [your name] → Subscriptions → MarineTraffic.

Additionally, if you are using an Android device:

You'll be redirected to the Google Play subscriptions page. Tap MarineTraffic, then tap Cancel subscription and follow the prompts.

You can also manage this directly at any time via: Google Play → Profile icon → Payments & subscriptions → Subscriptions → MarineTraffic.

Important: Deleting the app does NOT cancel your subscription

Uninstalling the MarineTraffic app will not stop future charges. Your subscription is managed by the App Store or Google Play independently of the app being installed. You must cancel through the store as described above to avoid being billed again.


Question

Is there a trial option for the new plan?

Answer

All first time users can benefit from a seven day free trial. 7 days free trials - we still ask for bank details but we don't charge until 7 days

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