To create a new user in MT Inbox, as an Admin, you can click on Account > Settings > Users & Roles on the left > click Add new user
Add the new user's details. Keep the following requirements in mind:
Email: The email address will serve as the user's login ID.
Username: Suggested format is to use FirstNameInitial.LastName (e.g. j.adams)
Password: Must be exactly 15 characters long and include at least one lowercase letter, one uppercase letter, one number, and one special character.
⚠️ Note for Single Sign-On (SSO): For SSO users, you may enter any placeholder value in the password field, as it will be ignored by the system.
